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University Online Education Services
Rutgers logo
University Online Education Services

Course Quality Reviews

Our Approach

We employ a faculty-centered, collaborative approach that respects academic freedom while promoting best practices in online education. Our reviews are designed to enhance course quality, improve student learning experiences, and support instructors in their online teaching journey. 

Our Rubric

We have developed a rubric that is grounded in the Quality Matters framework and enhanced with additional course quality standards. This customized rubric incorporates best practices from multiple sources to ensure a thorough and well-rounded assessment of online course design and delivery.

Learn More About the QM Rubric

Key Features of Our Service: 

  • Flexible Review Process: Reviews can be conducted by our expert instructional designers or in collaboration with your academic unit's instructional design staff, ensuring alignment with program-specific needs.
  • Strategic Course Selection: We work with academic units to identify priority courses for review and establish a review cadence that suits programmatic needs. This might involve starting with core courses and gradually expanding to others.
  • Comprehensive Evaluation: Our reviews cover crucial aspects of online course design, including learning objectives, assessment strategies, instructional materials, learner engagement, course technology, learner support, and accessibility.
  • Constructive Feedback: Reviews provide actionable recommendations to enhance course quality while recognizing existing strengths.
  • Customized Implementation: Following the review, we can either work directly with instructors to implement suggestions or provide the report to your unit's team for follow-up, based on program leadership preference.
  • Continuous Improvement: We offer support in developing and implementing improvement plans based on review outcomes. 

Benefits: 

  • Ensures consistency and quality across online offerings
  • Enhances student learning experiences and outcomes 
  • Supports faculty development in online teaching 
  • Aligns courses with current best practices in online education 
  • Demonstrates commitment to educational excellence